SHIPPING + RETURNS
We’re offering free shipping in the US! All items are shipped via USPS First Class Mail, which generally ships in 3 to 5 business days. Once the order is processed (please allow 1-2 business days), you will receive a shipment confirmation email with the shipping tracking number.
RETURNS + EXCHANGES
We want you to be 100% satisfied with your purchase which is why we offer free returns and exchanges in the US. We accept returns and exchanges postmarked within 30 days from the date your order was shipped. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Returns must be received in new condition; unused, unworn and unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal. Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.
To initiate a return or exchange, email email@example.com and include your order number and reason for return. We will email you a prepaid USPS return label. We encourage you to reuse the original poly mailer that your item was sent in, which comes with a second adhesive seal specifically for returns. Proclaim will not reimburse you for return shipping expenses if you do not use our prepaid return label. When your return is received and processed, we'll email you a refund notification. Please allow up to 14 days for processing.
We do not ship outside of the US at this time but are working hard to make this happen very soon! Please sign up for our newsletter at the bottom of this page to be notified about our international shipping updates.